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Data Acquisition System Training & Services
Curtiss-Wright offers a variety of training courses that help develop the skills needed to configure Curtiss-Wright's flight test products. We strongly recommend training for those who are not familiar with our equipment. Training can be arranged for individuals and groups and can be offered at Curtiss-Wright’s facilities or on-site.
Contact Customer Support for an RMA
An RMA is the official authorization from Curtiss-Wright that it will accept product to be returned from a customer site. An RMA is typically granted when there is a problem with a product that necessitates its return to us for repair, rework or replacement.
Frequently Asked Questions
- FAQ/004 GS Works: How can I obtain a GS Works 7 evaluation license?
- FAQ/005 GS Works: I can see the lock in GS Works but the SFID is incrementing incorrectly. What could be wrong?
- FAQ/006 GS Works: I would like to transfer my GS Works license to a newer PC. What are the steps to follow?
- FAQ/007 GS Works: I'm going to format my PC and I want to keep my GS Works 7 license. How can I maintain it?
- FAQ/009 KAM-500 - KAD/ADC/109/S2: I’m using the KAD/ADC/109/B/S2 module. If I do not want to use the sense line, what do you recommend?
- FAQ/010 KAM-500 - KAD/ARI/001: What steps should be taken if the KAD/ARI/001 is not receiving expected messages?
- FAQ/011 KAM-500: Is it possible to replace the Compact Flash card in a KAD/MEM/004 Module?
- FAQ/008 GTS-500: I’m having issues to get the lock with the GTS/DEC/00x when I’m using video parameters from the KAD/VID/103 in a PCM frame with PCM code NRZ-L. How I can resolve this?
- FAQ/013 KAM-500: Could you give us more information on the Audio format used by the KAD/VID/103?
- FAQ/014 KAM-500 - SAM/DEC/007: What are the steps to install the SAM/DEC/007/C under Windows 7 32 bits?
- FAQ/015 KAM-500: Can a differential input analog module be used by a single ended transducer?
- FAQ/016 KAM-500: Can I have two different PCM stream coming out of the KAM-500 system?
- FAQ/017 KAM-500: Can I swap two modules with the same part number in the chassis without reprogramming the system?
- FAQ/018 KAM-500: Can I upgrade a KAM module to a KAD module?
- FAQ/019 KAM-500: How are the connector and module pinout numbered for a KAD connector?
- FAQ/020 KAM-500: How close can KAM-500 chassis be to each other?
- FAQ/021 KAM-500: In which order should I set up my modules in a chassis?
- FAQ/022 KAM-500: What are the main improvements of the Series 100 family of analog modules?
- FAQ/023 KAM-500: What is the difference between DNC (Do not connect) and NC (Not connected) as a pin description in KAM-500 data sheets?
- FAQ/024 KAM-500: What is the real sampling frequency of a parameter that goes to different destinations at different rates? What is the real cut-off frequency of the filter?
- FAQ/025 KAM-500: What voltage I am measuring with my quarter-bridge?
- FAQ/026 KAM-500: What will happen if the chassis temperature is higher than 85 degrees or lower than -40 degrees?
- FAQ/027 KAM-500: Why does Curtiss-Wright specify "Chassis" and not "Ambient" temperature on the datasheet?
- FAQ/028 KAM-500: Why is the checksum of the UDP packet from the KAD/ETH/101 and KAD/BCU/105/B modules always 0x0000?
- FAQ/029 KAM-500: Why is the green LED on my chassis blinking?
- FAQ/080 KAM-500 - How do I connect a 4 wire 100Mbps Ethernet cable to the KAD/EBM/102?
- FAQ/081 KAM-500 - Why can I not establish a reliable connection with an Ethernet switch?
- FAQ/030 KSM-500: I am unable to import a MatLab mat-file generated by kFlashCardXID.
- FAQ/031 KSM-500 - kProgram: ACRA ERROR :: Cannot find next baudrate
- FAQ/032 KSM-500 - kProgram: How is the error "encountered impossible expiry" resolved?
- FAQ/033 KSM-500 - kProgram: Internal error occurs with the following info: File hwcal.app Line 296 – itsAddressCalSector==ADDRESS_CAL_TEMP
- FAQ/034 KSM-500 - kProgram: kProgram compile error for KAM/MEM/003 due to an excessive number of parameters logged in the memory
- FAQ/035 KSM-500: kProgram message error: ACRA ERROR :: Error programming loom 'acra_std_asys'
- FAQ/036 KSM-500: kProgram reports on the following error on the message server. How is it resolved?
- FAQ/037 KSM-500: kProgram: What is happening when such an error occurs : ACRA ERROR :: Offset=63 (zero-based) for 'DEC_0_J3_Ch0' exceeds max offset (28).?
- FAQ/038 KSM-500 - kProgram: What is happening when the following internal error occurs : ACRA ERROR: Could not create a "serviceable" fixup for?
- FAQ/039 KSM-500 - kProgram: What is happening when the following internal error occurs: ACRA ERROR :: Backplane placement failed.?
- FAQ/040 KSM-500: How can you change the revision of a PCM transmitter module, such as the KAD/BCU/101/C, in KSM-500 on an existing configuration while still preserving the PCM frame?
- FAQ/041 KSM-500: There is no KAM/ADC/113 available in kSetup, can I select the KAD/ADC/113
- FAQ/042 KSM-500: During the KSM-500 installation the error: "Internal Error 2711" appears. How is this resolved?
- FAQ/043 KSM-500: During the KSM-500 installation, the message: "Error 1905 (easygrid.ocx)" or "cannot load DLL when double clicking in a module in kSetup" appears under XP. How is this resolved?
- FAQ/044 KSM-500: During the KSM-500 installation, the message: "Error 1905 (easygrid.ocx)" or "cannot load DLL when double clicking in a module in kSetup" appears while using Microsoft's Windows 7 OS. How is this resolved?
- FAQ/045 KSM-500: Error 1603 appears while installing KSM-500. How is this resolved?
- FAQ/046 KSM-500: I’m using a KSM-500 software version for which the KAD/ADC/113/B is not supported. Could I reprogram the module type to a KAD/ADC/113?
- FAQ/047 KSM-500: The message "'37.202381' is not a valid floating point value" appears when Frame Builder is run. How is this resolved?
- FAQ/048 KSM-500: What information should I provide to acra[email protected] if I want to report a software issue?
- FAQ/049 KSM-500: What should I do when the DOS window with the title "C:\Windows\microsoft.net\framework\ v2.0.50727\regasm" after KSM-500 installation doesn't close?
- FAQ/050 KSM-500: When I run Discover, I get this error message "Module in KAM-500 DAU 0 slot 3 has failed its bit walk test." How can I resolve it?
- FAQ/051 KSM-500: When opening some KSM-500 tools, I get a "Too many open files" error:
- FAQ/079 KSM-500 - How do I install KSM-500 under the 32bit version of Windows 7?