Repair and Warranty Support for Santa Clarita, CA
Curtiss-Wright Defense Solutions is committed to the success of your program. Our customer service team is readily available to support your repair needs and answer your repair questions. We look forward to being your preferred supplier and exceeding your expectations.
Contact Us
| Curtiss-Wright 28965 Avenue Penn Santa Clarita, CA 91355 USA Phone: +1.661.257.4430 Fax: 1.661.257.4782 Email: [email protected] |
- RMA Processing (download the RMA Request form)
- Once your RMA request form is completed, return it to [email protected]. Once received, we will provide: the RMA number, shipping instructions, warranty status, PO requirements, and import procedures/forms if the product is outside the U.S.
- Return Support services
- Once the product is received, we offer weekly repair summary reports and weekly conference calls to review the current status.
- Return Instructions
- All return units must be shipped to our facility with RMAs and Purchase Orders. This is applicable to all units, including warranty, evaluation, repair, retrofit, etc. Should a unit be received without both an RMA and a Purchase Order, we will kindly contact the sender to acquire the necessary paperwork. If no response is received within three (3) business days, we will return the unit back to the sender.
Our Manufacturing License Agreement with Ontic for Legacy Products
| Curtiss-Wright (CAGE: 03972) agreed to a manufacturing license agreement with Ontic, the aerospace industry’s leading provider of ‘Extended Life Solutions’ for OEM legacy products and systems. The legacy products, listed below, which were manufactured in our City of Industry facility, have transitioned to Ontic’s Chatsworth, California facility. Ontic will provide our customers with complete support, including production and aftermarket manufacturing and MRO services. | Please ship your legacy products to: Ontic 20400 Plummer Street Chatsworth, CA 91311 USA +1(818)725-2352 phone +1(818)678-6618 fax www.ontic.com [email protected] |
| Item # | Customer P/N | Item Description | Item # | Customer P/N | Item Description |
| 2156-17 | 17B2D2100-501 | Smoke Detector | 2201-1 | 2201-1 | Flasher 85 +/- 10 FPM |
| 2156-34A | 17B2D2100-501 | Smoke Detector Test Set | 2245-3 | 369D294539 | Dimmer control unit |
| 2156-55 | 2156-55 | Smoke Detector | 2245-5 | 369H6425-5 | Dimmer control unit |
| 2156-604A | 2156-604A | Smoke Detector | 2310-2 | 5930-01-159-0437 | Starter speed switch dual |
| 2156-606A | 2156-606A | Smoke Detector | 2326-1 | 60B40108-1 | Fault current sensor |
| 2156-646A | 2156-646A | Smoke Detector | 2469-2 | 5913200 | Sensor DC current |
| 2156-656A | 2156-656A | Smoke Detector | 2481-1 | 2481-1 | Current sensor |
| 2156-756A | 2156-756A | Smoke Detector | 2481-5 | 2481-5 | Current sensor |
| 2156-80 | 2156-80 | Smoke Detector | 2532-1 | 8049859 | Power Supply Solid State AC to DC |
| 2156-827 | 17B2D2101-501 | Smoke Detector | 2533-2 | 712990 REV D | Power Module/Battery Charger |
| 2165-4 | 2165-4 | Voltage averaging indicator | 2533-4 | 713951 REV E | Power Converter, Universal |
| 2165-5 | 2165-5 | Voltage averaging indicator | 2533-6 | 902630 REV A | Power Converter, Universal |
| 2165-6 | 60B40085-4 | Voltage averaging module | 2533-7 | 716912 REV A | Power Converter, Universal |
| 2165-7 | 2165-7 | Voltage averaging module | 2534-1 | 8140110 REV D | Power Supply, High Voltage |
| 2200-12 | 2200-12 | MD Engine Power Warning | 2535-5 | 180761-005 | Mechanical Outline MP/SP Power Supply |
| 2200-3 | 369A4514-3 | MD Engine Power Warning | 6501-1 | 6501-1 | Power supply Viper DRU |
| 2200-5 | 369A4514-5 | MD Engine Power Warning | 94540-1 | 94540-1 | Current monitoring 3-Phase |