FAQs

FAQ/043 KSM-500: During the KSM-500 installation, the message: "Error 1905 (easygrid.ocx)" or "cannot load DLL when double clicking in a module in kSetup" appears under XP. How is this resolved?

August 18, 2014

CPU XD (or Execute Disable) prevents certain buffer overruns as managed by the operating system.

  1. Execute Protection Disable (XD) via boot.ini (HP and Dell)

    [operating systems] multi(0) … WINDOWS="Microsoft Windows XP Professional" /noexecute=AlwaysOff



    [operating systems] multi(0) … WINDOWS="Microsoft Windows XP Professional" /noexecute=optin

    1. Right-click on My Computer and select Properties.
    2. Select the Advanced tab at the top of the window (seen below)
    3. Select the Settings Button in the Startup and Recovery field.
    4. Select the Edit Button. This will populate the boot.ini in Notepad for editing.
    5. Edit the boot header in boot.ini by changing the "/noexecute=optin" to "/noexecute=AlwaysOff" (as seen below).
    6. Select File -> Save and close Notepad.
    7. Click OK on the Startup and Recovery window.
    8. Click OK on the System Properties window.
    9. Reboot the system.
    10. Install KSM-500.
    11. Go to Windows Start Menu -> Run
    12. Type regsvr32 \ksetup\easygrid.ocx
    13. Click Ok:
    14. Repeat steps 1 through 4 above.
    15. Change the boot header back to its original form (as seen below):
    16. Repeat steps 6 – 9 above.
  2. Alternative procedure for Dell systems - Execute Protection Disable (XD) via BIOS
    1. Access the BIOS on your system by restarting your computer and pressing F2 during the BIOS POST test (a Dell splash screen will appear).
    2. Under the hierarchy to the left, scroll down to Security
    3. Under CPU XD Support, switch the flag from Enabled to Off
    4. Press Esc, and save the BIOS settings before exiting.
    5. After the reboot, you should be able to install KSM-500
    6. If the error still occurs, proceed to the second correction

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